Privacy Policy

1. Introduction

Service Manage Godwin ("we," "us," or "our") operates this website as a free service to assist homeowners in connecting with local washer repair service providers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service connection platform.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and zip code when you submit a service request or contact form.
• Usage Data: Pages visited, time spent on pages, browser type, device type, IP address, and referring URLs collected automatically.
• Location Data: General geographic location inferred from IP address to match you with local service providers.
• Communications: Records of any communications you send us via phone or web forms.

3. How We Use Your Information

We use collected information to:

• Connect you with local, independent washer repair service providers in your area.
• Respond to your inquiries and service requests.
• Improve our website and service matching platform.
• Send you service-related communications (with your consent).
• Comply with applicable legal obligations.
• Analyze usage trends to enhance user experience.

4. Sharing Your Information

We may share your information with:

• Service Providers: Independent local contractors or repair technicians to fulfill your service request.
• Analytics Partners: Third-party analytics providers (such as Google Analytics) to help us understand website usage.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets.

We do not sell your personal information to third parties for their independent marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. We use session cookies, persistent cookies, and third-party analytics cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service request data is typically retained for up to 24 months. You may request deletion of your personal data at any time by contacting us.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data.
• The right to opt out of marketing communications at any time.
• The right to data portability where technically feasible.

To exercise any of these rights, please contact us at the information below.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. Independent service providers connected through our platform operate under their own privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

10. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. You provide your personal information at your own risk.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date. Your continued use of our website after such changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: